Terms & Conditions
- Booking Terms and Conditions
- Physical activity or exercise is undertaken at your own risk. If you have any concerns about your health, suitability for a chosen activity or your health status changes you should seek guidance from a doctor or relevant health professional before participating.
- Bookings are valid for the named person only, non-transferable and non-refundable once the purchasing process is complete.
- You must always register your attendance by scanning the QR code, barcode or membership card at the centre reception or entrance gates.
- Swimming bookings must comply with our swim safely rules for admission to the pool.
- Children under 8 years old are not allowed to be left unaccompanied and remain the responsibility of the guardian at all times whilst using the Centre.
- If you fail to attend or cancel less than 4 hours prior to the start of your booking you may incur a charge and have your future booking rights blocked until this is paid off.
- There may be additional rules which apply to a particular facility displayed in the Centre or Venue which you will also be required to follow.
- You can view a full version of our Activity Terms and Conditions online at: https://www.better.org.uk/legal-policies
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